Spa & Wellness

Spa & Wellness

Get the most of our leisure facilities

Indulge in a rejuvenating escape from city life at The Haven Spa. Our wellness therapies and treatments offer the perfect respite. Using only the finest natural products and essential oils, we provide a truly relaxing experience to soothe both body and mind. Discover the ultimate spa experience with us.

Contact Us

Recharge, indulge and be pampered by the services of our well-trained wellness specialists!

Open daily: 12 NN – 10 PM
Location: First Floor, Clubhouse, The Haven Resort, Ipoh
Call +605-540 0015

Wellness Massage

Beauty Facial

Body Renewal

General Policies and Guidelines

Reservation
It is recommended to book in advance by calling or visiting Haven Spa. Massages are only available for pregnant women in their third trimester.

Minimum Age
The spa is an adult-only facility. Children under 12/16 years old are not allowed in the spa without parental consent to maintain a peaceful environment. Children aged 10 years and older may receive a spa treatment if they have a signed parental consent form. For further information, please speak to our spa coordinator.

Cancellations Policy
Please give us at least 3 hours’ notice if you need to cancel your appointment to allow other guests the opportunity to book. If you cancel your appointment within 3 hours of the scheduled treatment time or do not show up, a cancellation fee equal to 50% of the scheduled treatment will apply.

Late Arrival
If you are late, we will do our best to carry out your full treatment. However, if there is another booking immediately after yours, your treatment may be shortened without a reduction in price.

Attire and Valuables: Please wear comfortable clothing as spa wear will be provided in your treatment room / suite. Do not bring valuables to the spa as the Hotel and the Spa are not responsible for lost or missing items.

Electronic Devices
For the comfort of other spa guests, please switch off your electronic devices upon entering the spa.

Arrival Time
To fully enjoy your spa experience, please arrive at least 5-10 minutes before your appointment.

Your Comfort
We aim to provide you with the best spa experience possible. Please inform your therapist if you feel cool or need additional warm water, towels or lighting levels.

We recommend showering before your treatment to avoid losing treatment time. We value your feedback and hope you enjoy your experience at The Haven Spa.

Disclaimer
The spa treatments, services and/or facilities received or utilised at The Haven Spa are intended for general purposes only and are not intended to be a substitute for professional medical treatment for any condition, medical or otherwise, that Guests may have. Guests will fully indemnify and hold harmless The Haven Spa, its holding company(ies), affiliates, subsidiaries, representatives, agents, staff and suppliers, from and against all liabilities, claims, expenses, damages and losses, including legal fees (on an indemnity basis), arising out of or in connection with the spa treatments, services and/or facilities.

Jacuzzi Pool

Relax by our outdoor heated jacuzzi pool with stunning views of the natural lake and surrounding scenery.

Fitness Centre

Stay fit and energized with our fully equipped gym. Burn some calories before or after your spa treatment for a complete wellness experience.

Wholesome Food

Enjoy fresh and healthy food at Cuisines restaurant. Our dishes are made with natural ingredients and without MSG or artificial additives.

Parking Space

Register yourself at Banyan Tower and head to the Spa Centre located at the Clubhouse. Free parking is available for our guests.

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The Haven Resort